Terms & Conditions

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1. Service Agreement

By scheduling service with ProCare Lawn Solutions, the client agrees to the following

 terms and conditions. These terms apply to all residential and commercial lawn care services provided by our company.

2. Scope of Services

Services may include but are not limited to:

• Lawn mowing
• Weed eating / trimming
• Edging
• Blowing off hard surfaces
• Seasonal cleanups
• Property maintenance
• Additional lawn services agreed upon

Service details and pricing are discussed prior to scheduling.

3. Scheduling & Service Frequency

Clients may choose:

• Weekly service
• Bi-weekly service
• One-time service
• Seasonal maintenance

Service routes and arrival times may vary depending on weather, route efficiency, and seasonal demand.

4. Weather Delays

Safety and quality are our priority.

• Services may be delayed due to rain, storms, extreme heat, or unsafe conditions.
• Delayed services will resume as soon as scheduling permits.
• Route adjustments may occur after weather delays.

We appreciate your patience during unpredictable weather conditions.

5. Payment Terms

Payment is due upon completion of service unless otherwise agreed upon.

Accepted payment methods may include:

• Cash
• Card
• Digital payments

Late payments may result in:

• Late fees
• Service suspension
• Removal from recurring schedules

6. Overgrowth & Initial Cleanup Fees

Lawns exceeding normal maintenance conditions may require additional charges due to:

• Excessive grass height
• Heavy weed growth
• Debris accumulation
• Extended service time

Overgrowth fees are determined at the discretion of ProCare Lawn Solutions.

7. Client Responsibilities

To ensure safe and efficient service, clients are responsible for:

• Removing toys, hoses, tools, and debris from lawn areas
• Cleaning pet waste before service
• Keeping gates unlocked and accessible
• Informing us of hidden obstacles or underground utilities
• Securing pets indoors during service

Failure to prepare the property may result in skipped areas or additional 

8. Pet Policy

For the safety of pets and crew members:

• Pets should remain indoors or secured during service.
• ProCare Lawn Solutions is not responsible for escaped pets due to unsecured gates or fencing issues.

9. Property Damage & Liability

ProCare Lawn Solutions exercises reasonable care while servicing properties.

However:

• We are not responsible for damage caused by hidden objects, unmarked sprinkler heads, exposed wiring, pet items, toys, or improperly installed landscape features.
• Clients must report damages within 24 hours of service.
• Liability is limited to the cost of the service provided.

10. Photo & Video Consent

ProCare Lawn Solutions may take photos and videos of completed work for:

• Quality control
• Service documentation
• Insurance documentation
• Property condition records
• Marketing and advertising
• Social media and website content

All photos and videos captured by ProCare Lawn Solutions remain the property of ProCare Lawn Solutions.

By scheduling service, the client acknowledges and agrees that ProCare Lawn Solutions may photograph or record portions of the property before, during, and after service for documentation, liability protection, insurance purposes, and business records.

We will make reasonable efforts to avoid displaying:

• House numbers
• License plates
• Personal information
• Individuals without permission

Clients may request that their property not be used for promotional or marketing purposes by notifying us in writing prior to service. However, ProCare Lawn Solutions reserves the right to retain and use photos/videos internally for:

• Insurance claims
• Damage documentation
• Safety documentation
• Service verification
• Legal protection
• Operational records

Photos and videos taken for documentation and insurance purposes are permitted at all service locations.

11. Service Cancellations & Skipped Services

Clients may skip or cancel service with at least 48-hour notice.

Without proper notice:

• Scheduled service fees may still apply.
• Repeated cancellations may result in removal from recurring schedules.

12. No Guarantee of Exact Arrival Time

Due to route changes, weather, traffic, and service variations, exact arrival times cannot always be guaranteed.

13. Seasonal Service Renewal

Recurring services may automatically continue season-to-season unless the client requests cancellation.

Clients may cancel recurring service at any time with proper notice.